At this time, The Bralette Co. is only offering standard shipping through USPS and Canada Post. Therefore, please allow up to two weeks to receive orders in the United States and up to 30 days for orders to reach Canadian addresses.  In most cases, orders are delivered earlier.

Domestic:  If you have an item that needs to be expedited, please send us a message to Pending stock of our items, we may be able to get your order to you sooner! 
International: We offer shipping to Canada, UK, and most other countries.

How long does it take to process and ship  my order?

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination.  This is approximately 24-48 hours.  Orders are not eligible for cancellation after 24 hours.

Please allow up to approximately two weeks to receive orders in the United States and up to 30 days to receive orders in Canada.  Most orders are delivered earlier than that but larger orders are less frequently sold items may take longer.

How long is your In-Transit Time to receive my package once my order has shipped?

In-Transit time starts when your order has been shipped, and does not include standard processing time applicable to the shipping method selected at the time of checkout. Business days do not include Saturdays, Sundays, or US Holidays.  As per USPS, in-transit time is 3-5 days and 14-21 days for Canada Post.

The Bralette Co. is not responsible for applicable customs fees, import duties, taxes or any other charges.

How long does shipping take?

Most of our bralettes and frequently sold items are in-stock and will be in the mail to you within a few business days.  There are some items in particular that frequently sell out and take a little longer.  Other items and larger orders will often take up to about two weeks to reach you after you place your order.  If you place an order, you are acknowledging the wait time. If you cannot wait for two weeks delivery time, you may not want to place an order.

 What happens if my order is returned to sender?

If an order is returned to sender, it is most likely due to an incorrect address or missing apartment number. Shipping labels are printed directly from the customer input on an order. If your package is returned to sender, please confirm the address with our support team (, and we will resend that back out to you.

If it is unclaimed, we will process a store credit gift card. We do not process refunds for purchases that are returned to sender due to an incorrect address. Please be sure to double check your address on your order before placing. 

Where is the rest of my order?

Items may ship separately so that you receive your items as quickly as possible. Your shipping notifications will tell you what items are in each package.  Please wait the specified time before inquiring about the rest of your order.

I haven't received a shipping notification!

Your order begins processing within 24 hours after you place it.  Tracking is on all merchandise and if you did not receive a tracking number, that does not mean there isn't one or that your item has not shipped.  Most often, email addresses were not left for us to send the tracking information. Tracking numbers are assigned right away but become available to you at different times during order processing and shipping.  Again, just because you did not receive a notification does not mean your item has not shipped. 

I want to cancel my order!

Orders will not be cancelled after 24 hours from being placed.

We will try to accommodate you but if processing has passed (24 hours), your item may need to be returned (if eligible) to receive a refund.  Delivery times can be up to two weeks and we may not be able to stop delivery after your order has been placed. Orders continue to process through weekends and holidays. 


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